Our terms and conditions below cover our Terms of Sale and Website Terms of Use.
Please read these Terms and Conditions carefully.
Our terms of sale 1. These Terms1.1
What these terms cover. These are the terms and conditions on which we supply products to you, that are:
(a) goods - for example our Clocks or Clock accessories
1.2
Why you should read them. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information.
2. Information about us and how to contact us- 2.1 Who we are. We are Market24hClock.com, Private Business, Manufacturer and the Patent Holder of the Market24hWALLClock. Our current Location: St. Petersburg, Russian Federation.
2.2
How to contact us. You can contact us by writing our customer service manager on Telegram
https://t.me/globalmarket24hclock2.3
How we may contact you. If we have to contact you we will do so by Telegram or by writing to you at the email address you provided to us in your order.
3. Our contact with you3.1
How we will accept your order. Our acceptance of your order, whether the order is placed online or by Telegram, will take place when we have emailed and/or sent confirmation by Telegram, at which point a contract will come into existence between you and us. If you do not have an email address, we will send the order confirmation to your Telegram or WhatsApp, provided by you during placing the order.
3.2
If we cannot accept your order. If we are unable to accept your order because:
- the product is out of stock;
- because of unexpected limits on our resources for which we could not reasonably plan;
- you have selected to pay using finance provided by an external partner and this partner denies your finance application;
- we have identified an error in the price or description of the product or
- because we are unable to meet a delivery deadline you have specified
We will inform you of this and will not charge you for the product
3.3
Your order number. We will assign an order number to your order and tell you what it is when we accept your order. It will help us if you can tell us the order number whenever you contact us about your order.
4. Our products4.1
Products may vary slightly from their pictures. The images of the products on our website are for illustrative purposes only. Although we make every effort to display the colours accurately, we cannot guarantee that a device's display of the colours accurately reflects the colour of the products. Your product may vary slightly from those images.
4.2
Product packaging may vary. The packaging of the product may vary from that shown in images on our website. If there is any change in the packaging for Sale items, this will be clearly identified on our website.
4.3
Making sure your Time Zone information is accurate. If we are printing the Dial for the Clock to the time zone you instructed, you are responsible for ensuring that the Time Zone, that you need for your Market 24h Wall Clock is correct.
5. Your rights to make changesIf you wish to make a change to your order please contact us. We will let you know if the change is possible. If it is possible we will let you know about any changes to the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change. If we cannot make the change or the consequences of making the change are unacceptable to you, you may want to end the contract (see clause 8 Your rights to end the contract). If you realise that Time Zone details you provided are incorrect you should write to our Customer Services
https://t.me/globalmarket24hclock (Telegram) within 5 hours of placing your order. In any case our manager will ask you to confirm the Time Zone of the Dial and if the delivery information is correct. And only then we are printing a custom dial for you, assemble the Clock and pack it for delivery.
6. Minor changes to the productsWe may change the product:
(a) to reflect new changes in the names of the Stock Markets displayed on the Clock; and
(b) to implement minor technical adjustments and improvements. These changes will not affect your use of the product
7.
Providing products7.1
Delivery costs. The costs of delivery will be as displayed to you on our website. Further details are
here.7.2
Delivery Location. We deliver worldwide. Countries we do not deliver to are
here.7.3
Exported Goods. Where we deliver goods internationally, there may be import duties and taxes which may be payable by you depending on local laws.
7.4
When we will provide the products.(a)
If the products are Clocks or Watches. We will deliver them to you in accordance with the timescales specified within the
Delivery section of our websiteIf you have ordered one or more products within your order, we reserve the right to deliver them separately depending on the availability of the product. There will be no extra charge to you if we decide to do so
If products are goods which are for pre-order, the date provided is the best available date known to us but can be subject to change. In the event this date changes, we will contact you to offer you the opportunity of accepting a new delivery date or cancel the order
7.5
We are not responsible for delays outside our control. If our supply of the products is delayed by an event outside our control, then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received.
7.6
You are not at home when the product is delivered. If no one is available at your address to take delivery and the products we will leave you a note informing you of how to rearrange delivery.
7.7
If you do not re-arrange delivery. If, after a failed delivery to you, you do not re-arrange delivery or collect them from a delivery depot we will contact you for further instructions and may charge you for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery or collection we may end the contract and clause 10.2 will apply.
7.8
When you become responsible for the goods. A product which is goods will be your responsibility from the time we deliver the product to the address you gave us.
7.9
When you own goods. You own a product which is goods once we have received payment in full and we have despatched the goods.
7.10
What will happen if you do not give required information to us. We may need certain information from you so that we can supply the products to you, for example, when we provide bespoke or engraved goods to you. We will contact you to ask for this information. If you do not give us this information within a reasonable time of us asking for it, or if you give us incomplete or incorrect information, we may either end the contract (and clause 10.2 will apply) or make an additional charge of a reasonable sum to compensate us for any extra work that is required as a result. We will not be responsible for supplying the products late or not supplying any part of them if this is caused by you not giving us the information, we need within a reasonable time of us asking for it.
7.11
Reasons we may suspend the supply of products to you. We may have to suspend the supply of a product to:
(a) deal with technical problems or make minor technical changes;
(b) make changes to the product as requested by you or notified by us to you (see clause 6)
7.12
Your rights if we suspend the supply of products. We will contact you in advance to tell you we will be suspending supply of the product unless the problem is urgent or an emergency. You may contact us to end the contract for a product if we suspend it, or tell you we are going to suspend it, in each case for a period of more than 30 days and we will refund any sums you have paid.
7.13
We may also suspend supply of the products if you do not pay. If you do not pay us for the products when you are supposed to (see clause 11.4), we may suspend supply of the products until you have paid us the outstanding amounts. We will contact you to tell you we are suspending supply of the products. We will not suspend the products if you dispute the unpaid invoice (see clause 11.5).
8. Your rights to end the contract8.1 You can end your contract with us. Your rights when you end the contract will depend on what you have bought, whether there is anything wrong with it, how we are performing and when you decide to end the contract:
(a)
If what you have bought is faulty or misdescribed you may have a legal right to end the contract (or to get the product repaired or replaced or a service re-performed or to get some or all of your money back);
(b)
If you want to end the contract because of something we have done or have told you we are going to do;(c)
If you have just changed your mind about the product, currently we do not have returns policy due to our location and inability of the Russian post service to accept parcels from abroad. Please be sure you only order products with us if you really interested and need them;
(d)
If we are not at fault and there is no right to change your mind8.2 Ending the contract because of something we have done or are going to do. If you are ending a contract for a reason set out at (a) to (d) above the contract will end immediately and we will refund you in full for any products which have not been provided and you may also be entitled to compensation. The reasons are:
(a) we have told you about an error in the price or description of the product you have ordered and you do not wish to proceed;
(b) there is a risk that supply of the products may be significantly delayed because of events outside our control;
(c) we have suspended supply of the products for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than 30 days; or
(d) you have a legal right to end the contract because of something we have done wrong
8.3 No returnsCurrently we do not have returns policy due to inability of the Russian post service to accept parcels back from abroad. Please be sure you only order products with us if you really interested and need them; We hope this is temporary.
8.4 How to tell us about problems.IIf you have any questions or any problems concerning your Clock or any other product you have purchased from us then please contact us by Telegram our customer services team
https://t.me/globalmarket24hclock or
hereWe are here to help clarify any questions and provide help and advice as to the best way to remedy any problems you may have.
In most cases you will be covered by our 1 Year movement Guarantee, which means that you receive an additional Movement, that to be installed manually, with our instruction, if the original Clockwork is out of order.
If it is outside of either of these guarantees and there is an inherent defect we will, of course, re-send the product free of charge.
Before sending the product to you, we make sure it is in the right order and condition and send a
video confirmation of that.
8.5 When you don't have the right to change your mind.You do not have a right to change your mind in respect of:
(a) goods that are made to your specification;
8.6 Ending the contract where we are not at fault and there is no right to change your mind.Even if we are not at fault and you do not have a right to change your mind (see clause 8.1), you can still end the contract before it is completed, but you may have to pay us compensation. A contract for goods is completed when the product is despatched and paid for. If you want to end a contract before it is completed and we are not at fault and you have not changed your mind, just contact us to let us know. The contract will end immediately and we will refund any sums paid by you for products not provided but we may deduct from that refund reasonable compensation for the net costs we will incur as a result of your ending the contract.
9. How to end the contract with us (including if you have changed your mind)9.1 Tell us you want to end the contract. To end the contract with us, please let us know by Telegram writing to our customer services team
https://t.me/globalmarket24hclock9.1 Returning products after ending the contract. Currently not possible.
10. Our rights to end the contract10.1 We may end the contract if you break it. We may end the contract for a product at any time by writing to you if:
(a) you do not make any payment to us when it is due, and you still do not make payment within 10 days of us reminding you that payment is due;
(b) you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the products.
(c) you do not, within a reasonable time, allow us to deliver the products to you.
10.2 You must compensate us if you break the contract. If we end the contract in the situations set out in clause 10.1 we will refund any money you have paid in advance for products we have not provided but we may deduct or charge you reasonable compensation for the net costs we will incur as a result of your breaking the contract.
11. Price and payment11.1 Where to find the price for the product.The price of the product will be the price indicated and, in the currency, indicated on the order pages when you placed your order. We take all reasonable care to ensure that the price of the product advised to you is correct. However please see clause 11.3 for what happens if we discover an error in the price of the product you order.
For all orders to be delivered all prices will be exclusive of any VAT. Where applicable a charge will be made for a Sales Tax depending on local taxation laws.
11.2 What happens if we got the price wrong. It is always possible that, despite our best efforts, some of the products we sell may be incorrectly priced. We will normally check prices before accepting your order so that if the product's correct price at your order date is less than our stated price at your order date, we will charge the lower amount. If the product's correct price at your order date is higher than the price stated to you, we will contact you for your instructions before we accept your order. If we accept and process your order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mispricing, we may end the contract, refund you any sums you have paid and require the return of any goods provided to you.
11.3 When you must pay and how you must pay.We accept payment in USDT. Payment from most major credit and debit cards will be added soon.
All credit and debit cards are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery
When you must pay depends on what product you are buying:
(a) For goods, you must pay for the products before we despatch them.
11.4 What to do if you think an invoice is wrong. If you think an invoice is wrong please
contact us promptly to let us know and we will make any necessary amendment.
11.5 Order ConfirmationYour order is not confirmed until it has been dispatched and you have received a tracking notification.
If we identify any issues with pricing, taxes, or duties related to your order, we reserve the right to:
- Place your order on hold
- Contact you for additional payment
- Ultimately cancel your order if resolution is not possible
Due to State and Federal requirements for shipments into the United States, we are legally required to ensure that the correct selling price is applied to all US-bound orders.
12. Our responsibility for loss or damage suffered by you12.1 We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill.
12.2 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the products including the right to receive products which are: as described and match information we provided to you and any sample or model seen or examined by you; of satisfactory quality; fit for any particular purpose made known to us; supplied with reasonable skill and care and for any defective products.
12.3 We are not liable for business losses. We only supply the products for domestic and private use. If you use the products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
13. How we may use your personal informationHow we may use your personal information. We will only use your personal information as set out in our
Privacy Policy.14. Other important terms14.1 Nobody else has any rights under this contractThis contract is between you and us. No other person shall have any rights to enforce any of its terms. Neither of us will need to get the agreement of any other person in order to end the contract or make any changes to these terms.
14.2 If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect
14.3 Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the products, we can still require you to make the payment at a later date.
Website Terms of Use Who we are and how to contact usWe are Market24hClock.com and Stocktime.ru, Private Business, Manufacturer and the Patent Holder of the Market24hWALLClock.
This Privacy Policy applies to www.shop.market24hclock.com. When you are using the website, Shop.Market24hClock.com is the data controller.
In this document “we”, “our” or “us” refers to the Manufacturer of the Market24hWALLClock presented on this website.
To contact us, please write to Customer Services
https://t.me/globalmarket24hclock (Telegram)
By using our site you accept these termsBy using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you should not use our site.
We recommend that you print a copy of these terms for future reference.
Age limit for using our siteThis website is not intended for children. If you are under 16, you may use our website only with consent from your parent or guardian.
There are other terms that may apply to you These terms of use refer to the following additional terms, which also apply to your use of our site:
We may make changes to these termsWe may amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 9th November 2025.
We may make changes to our siteWe may update and change our site from time to time without notice to reflect changes to our products and services, our users’ needs and our business priorities.
We are under no obligation to update our site or its content.
We may suspend or withdraw our siteWe do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.